FAQ

1. Do you offer international shipping?

• Currently, we only offer shipping within Singapore. However, we are looking into expanding our shipping options in the future.

2. What payment methods do you accept?

• We accept various payment methods, including credit/debit cards, PayPal, and local payment options such as PayNow and GrabPay and direct PayNow.

3. How long does shipping take?

• Shipping times vary depending on your location within Singapore and the shipping method chosen. Typically, orders are processed within 1-2 business days, and delivery takes an additional 2-3 business days.

4. What is your return policy?

• We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, please contact us within 7 days of receiving your items, and we will arrange for a return or exchange.

5. Are your toys safe for children?

• Yes, safety is our top priority. We carefully select toys from reputable brands that meet safety standards and regulations. Additionally, we provide age recommendations for each product to ensure suitability for your child's age group.

6. How can I contact customer support?

• You can reach our customer support team via email at mamaxsg@gmail or WhatsApp us through the left bottom corner button. We strive to respond to all inquiries promptly and provide exceptional customer service.